February 28, 2026
وضع غامق / فاتح
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تصغير النص
الوضع الصوتي
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For Complaints and Suggestions

Send your suggestion or complaint to the authority, we are happy to serve you

National Address - Headquarter
Saudi Electricity Regulatory Authority7948 King Fahd Road Al-Mutamarat Riyadh 12711- 4199
Contact email
Info@sera.gov.sa
Consumer Complaints and Inquiries on Electrical Services
ca@sera.gov.sa
Call Center
19944
X Platform
@sera_care
Video Call
Video Call
Chatbot
Chatbot
Download Terms & Conditions (PDF)
Last Update: 2026-01-07 11:19:21