Introduction

The Saudi Electricity Regulatory Authority provides public data to all portal visitors and beneficiaries, believing in the principle of transparency and the freedom to exchange this information according to the Information Freedom Policy issued by the National Data Management Office, and adhering to all other relevant regulatory controls.

Scope

The provisions of the Information Freedom Policy apply to all requests from individuals to access or obtain public information - non-confidential or protected - produced by The Saudi Electricity Regulatory Authority, regardless of its source, form, or nature. This includes paper records, email messages, information stored on computers, sound or video tapes, maps, photographs, manuscripts, handwritten documents, or any other form of recorded information.
What is Information Freedom?

It is public information, unprotected or confidential, processed by the platform regardless of its source, form, or nature. Open data falls under public information. The process of providing public data to individuals for a fee is called "information freedom" or as known, "the right to information access."

Exclusions from the Policy

The provisions of this policy do not apply to protected information, including::
- Information whose disclosure harms the national security, policies, interests, or rights of the country.
- Military and security information.
- Information and documents obtained under an agreement with another state and classified as protected.
- Investigations, inquiries, law enforcement actions, inspection operations, and monitoring related to a crime, violation, or threat.
- Information containing recommendations, proposals, or consultations for issuing legislation or governmental decisions that have not yet been issued.
- Commercial, industrial, financial, or economic nature information that, if disclosed, leads to unlawful profit or loss.
- Scientific or technical research, or rights involving intellectual property rights that disclosing them violates moral rights.
- Information related to competitions, tenders, and bids, disclosing which disrupts fair competition.
- Information that is confidential or personal under another system, or requires specific regulatory procedures to access or obtain it.

Key Principles

First Principle: Transparency

Every individual has the right to know information related to the activities of public entities, promoting integrity, transparency, and accountability..

Second Principle: Necessity and Proportionality

Any restrictions on requests to access or obtain protected information received, produced, or dealt with by public entities must be justified clearly and explicitly..

Third Principle: Presumption of Public Information Disclosure

Every individual has the right to access public information - unprotected - and it is not a condition that the requester has a specific status or particular interest in this information to obtain it, nor shall they face any legal accountability related to this right..

Fourth Principle: Equality

Open data sets should be comprehensive and include as much detail as possible, reflecting recorded data in a manner that does not contradict personal data protection policies. Descriptive data explaining and elaborating on the raw data should be included, along with explanations or equations illustrating how the data is extracted or calculated.

Fifth Principle: Non-Discrimination

Dealing with all requests to access or obtain public information is based on equality and non-discrimination among individuals..
Authority Responsibility

The Saudi Authority for Electricity is not responsible for intellectual products, studies, or reports based on this data, alongside any harm or misuse suffered by entities due to the use of this data. Additionally, the authority is not liable for any errors or missing data in open data and does not guarantee the continuity of the availability of this data or any part of it. The authority also assumes no responsibility towards users of this data and any harm or loss they may suffer due to its reuse.
Who Can Request Information
- Individuals have the right to know information related to the activities of the authority to enhance the system of integrity, transparency, and accountability.
- Every individual has the right to access public information - unprotected - and it is not necessary for the requester to have a specific legitimacy or a particular interest in this information in order to obtain it, nor shall he be subject to any legal accountability related to this right.
- All requests for access to or obtaining of public information shall be dealt with on the basis of equality and non-discrimination among individuals.
- Any restrictions on requests for access to or obtaining of protected information received, produced, or dealt with by the authority shall be justified in a clear and explicit manner.
Rights of Individuals Regarding Access to or Obtaining of Public Information
- Individuals have the right to access and obtain any unprotected information from any public entity.
- Individuals have the right to know the reason for the refusal to access or obtain the requested information.
- Individuals have the right to appeal against the decision to refuse the request for access and obtainment of the requested information.
Main Requirements for Requests for Access to or Obtaining of Public Information
Main Requirements and Steps for Requesting Access to or Obtaining of Public Information
- Requests must be made by filling out the "Public Information Request Form" - electronically or on paper - and submitting it to the entity holding the information.
- The entity, within a specified period (30 days) from receiving the request for access to or obtaining of public information, shall take one of the following decisions:
- If the individual wishes to appeal against the refusal of the request by the entity, they can submit a written or electronic complaint to the entity's office within a period not exceeding (10) working days from receiving the entity's decision, and the Appeals Committee at the entity's office shall review the request and make the appropriate decision, notifying the individual of the review fees - to be refunded if the committee approves the request and the appeal decision.
Processing Time
- The entity shall process the request and inform the requester within 30 days of receiving the request.
- The individual shall be provided with the requested information within 10 working days of receiving the amount.
- If the entity decides to extend, the response period to the requester shall not exceed an additional 30 days depending on the size and nature of the requested information.
- In case of appeal, the requester must file the appeal within 10 working days of receiving the entity's decision.
Related Legislation

The request must be in writing or electronically.
The "Public Information Request Form" approved by the entity must be filled out.
The request must be for the purpose of accessing or obtaining public information.
The request form must include details on how the final decision and notifications will be sent to the individual (national address, email, entity's website, etc.).
The request form must be submitted directly to the entity.

National Data Governance Policies issued by (SADAYA): (Main Principles and General Rules for Open Data, Main Principles and General Rules for Freedom of Information).
Regulations and specifications for the management, governance, and protection of national data and personal data.

Data governance Policies

Cybersecurity Policy

Personal Data Protection Policy

Freedom of Information Policy

Open Data Policy

Channels Terms & Conditions

Privacy Policy

Sharing Data Policy

Usage Policy

Access Policy to Digital Governmental Information and Services